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with Spinocial
Manage All social Platform in One Place !

Spinocial allows you to manage all your social media platforms such as Facebook, Twitter ( X ), Instagram, WhatsApp and E-mail, WebChat in one place. Moreover, you can do all of this directly from CRM with our CRM integrations! No need to use different programs for each application anymore, It’s all in one place with Spinocial.
You can manage Customer Service, Sales and Marketing activities on Social Media much more easily with Spinocial.
Online and On Premise options!
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Discover What You Can Do With Spinocial

You can provide a more interactive and personalized experience with your customers. Here's what we can do

Instant Support
When your customers face any problem, they can get instant support through live chat. We answer their questions, resolve their requests for help and respond quickly to their problems.
7/24 Service
In order to meet the needs of your customers, we offer round-the-clock service. In this way, your customers have the assurance that they can always get support.
Personalized Communication
You can communicate with your customers in a personalized way with Spinocial. We can address your customers by name, provide information about their past purchases and offer recommendations based on their preferences.
Automated Replies
Spinocial can automatically answer frequently asked questions. So your customers can get information quickly.
Routing and Queue Waiting
We can direct your customers' questions or problems to the right department. We can also offer your customers a better experience during peak periods with a queue waiting feature.
Data Collection and Analysis
Spinocial monitors your customers' behavior and collects data. By analyzing this data, we can understand customer behavior, develop strategies to improve customer experience and optimize your marketing activities.
Integrations
Spinocial can be easily integrated into your existing systems. We can transfer customer information to your CRM system, route requests to your support desk and automate other business processes.
AI
Spinocial can become smarter over time. Using data from customer interactions, Spinocial improves its capabilities and provides a better user experience.
Multiple Language Options
With multi-language options, Spinocial can communicate in your customers' preferred languages and meet their needs. So you can appeal to a wider audience of global customers.
Efficient Routing
We can offer effective route planning to direct customer requests to the right teams. This can help you resolve issues faster and increase customer satisfaction.
Real Time Analytics
Spinocial can track and analyze user interactions in real time. This data helps us understand customer behavior, trends and needs. This gives you valuable insights to better serve your customers and improve your business strategies.


WhatsApp
There are more than 1 Billion WhatsApp users in the world and with Spinocial, your WhatsApp Business number is now in corporate memory!
Instagram
Keep your customers reaching out to your company and conduct Facebook marketing activities with Facebook Messenger!
Facebook
Include your customers who follow your company's account on Instagram and make requests in your company's corporate memory!
Twitter
Most of the customer complaints coming through Social Media come through Twitter ( X ). Make excellence in your customer service with call center integration!
Office 365
Easily manage all customer requests and complaints by connecting your Office 365 e-mail accounts!

About Us




Uzman CRM is an innovative technology company that produces sectoral solutions in line with the needs of institutions.

With its experienced team, each of whom is an expert in their own field, Uzman CRM successfully fulfills an important mission in the healthy management of projects and reaching the target.

We aim to provide the most comprehensive solutions to the business needs of the institutions with its experience in different sectors such as Retail, Energy, Construction, Education, Aviation, Tourism, Textile and Automotive, especially in service. targeted.




Uzman CRM has aimed to be known and sought with its service quality and knowledge throughout its business life.

- We know you and the dynamics of your sector well.
- We contribute to improving your business processes with our experience.
- We adopt a customer-centered working philosophy.




Spinocial is a Product of Uzman Crm